Create your free account to order authentic, small-batch frozen meals shipped direct to your doorstep, fresh from trusted local kitchens, with zero warehouse stops.
Every order comes straight from the vendor's kitchen, not a middleman warehouse.
Every seller holds current food safety registration and active liability insurance.
Creating an account costs nothing. No recurring fees—you only pay when you order.
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SAC Frozen is a marketplace connecting diaspora customers with frozen ready-made meals and food products from participating African food vendors and restaurants. Vendors prepare the food, while SAC Frozen facilitates the marketplace, cold-chain logistics, and fulfillment.
Depending on available vendors, you may find soups, stews, rice dishes, sauces, proteins, seafood, local delicacies, and other ready-made meals.
Products are supplied by participating food vendors and restaurants listed on SAC Frozen. Each product page identifies the vendor and provides relevant product information.
Many SAC Frozen products are fully prepared and simply need to be reheated. Some products may require additional preparation. Always follow the instructions provided on the individual product.
Frozen orders are handled using appropriate cold-chain processes and insulated packaging designed to maintain safe frozen temperatures during applicable stages of transportation and fulfillment.
Delivery times depend on the product’s location, your destination, and inventory availability. The estimated delivery time is usually within 24 to 48 hours.
Customers should complete SAC Frozen purchases through the platform. This allows orders, payments, and fulfillment to be properly tracked and secured.
Place frozen products in your freezer as soon as possible after delivery and follow the specific storage instructions on the packaging.
Take photographs immediately upon delivery and contact SAC Frozen customer support with your order number. Food-safety concerns should be reported promptly, and products that may have been improperly temperature-controlled should not be consumed.
Because frozen and prepared foods are perishable, they generally cannot be physically returned. Claims involving damaged, incorrect, missing, or compromised products will be reviewed according to the applicable SAC Frozen refund/claims policy.
No. Meals sold through the marketplace are prepared by participating food vendors and restaurants. SAC Frozen provides the platform and facilitates services associated with getting eligible frozen products to customers.
Meals are frozen hard and kept in an insulated chiller. They can last up to 72 hours in transit.
Shipping costs depend on the size, weight of the product, and destination location.
Browse through the menu list, click on a meal to order, complete checkout, and it will be delivered within 24 to 48 hours.
No. Currently, we exclusively service the UK, US, and Canadian markets.
